CapStonePlanet (P) Limited

We are delighted with CapStonePlanet’s performance! Working with someone completely unfamiliar always causes some hesitation. Nevertheless, they have proven to be the right decision for our company. It has been a few months since we started working together, and there hasn’t been a single complaint. Thanks CapStonePlanet for being true to your word.

If you planning to start your merchant cash advance business or if you are at the startup stage then CapStonePlanet is highly recommended for your business. CapStonePlanet has extensive experience in helping startups and especially they have vast experience in merchant cash advance. CapStonePlanet has experienced employees for all processes.

Harish and Kishan were very professional and nice during the whole process. They responded very quickly, I asked a lot of questions and always got a detailed and on-time response. I definitely recommend CapStonePlanet and its services. The team which is working with us is highly experienced in the small business financing industry. We didn’t need to spend much time on training. They know the overall process, and CapStonePlanet’s team is experienced with multiple tools and CRM, this is the biggest advantage.

CapStonePlanet is best in what they are doing, with capabilities of showing spectacular metrics that flip in growth in revenue and a glad client base. CapStonePlanet helped us realize the 75% reduction in rate whereas additionally reducing the price of support. they are doing a good job at owning the task appointed to them.

Thank you for all the great work. it’s an excellent step for us and we are happy with the CapStonePlanet. I do know however troublesome a delivery will be and this is often an excellent accomplishment for our company, well done to you and your team!

In the time since we’ve let CapStonePlanet handle our all processes, our projected and realized revenues have been steadily rising. Deal sizes have gone up by 20% and win rates have nearly doubled. At the same time, customer churn is down by 50%, thanks to better-fitting prospects. Engaging CapStonePlanet inside all processes in the post-pandemic slump was one of the best decisions we’ve made.

CapStonePlanet has been instrumental in helping us achieve our sales targets during some of the most turbulent times that businesses have ever seen. The way they approach problem-solving is extremely skilled, and they are extremely endowed in what they are doing. Their work protocol is transparent through and through, which seemingly erases the borders between our organization and CapStonePlanet. Both our in-house team and CapStonePlanet worked in harmony to collectively achieve a common goal.

The team at CapStonePlanet works as an extended Sparks family and always asks us how we can innovate your landscape and turn them into profit centers.

CapStonePlanet has over-delivered on the key metrics, proactively implemented new processes, and set the standard for our company globally as service-to-sales customer interaction. CapStonePlanet has been a consummate professional partner to work with since day one; exhibiting patience when necessary, constantly working with a sense of urgency, and always delivering a superior customer experience.

The operational importance and proactive communication and problem-solving don’t seem to be even close to what I even have seen from anyone else, and I’ve worked with outsourced vendors for over twenty years.

Over the last two years, we’ve come to depend upon CapStonePlanet as our strategic partner – literally an extension of our own team. they create the very best standards of integrity and excellence we tend to expect and have created a positive culture that matches our own.

CapStonePlanet Team had high caliber individuals support our implementation project and day-to-day operations. Experts in the Financial Services industry and arena to drive process improvements. I always feel highly supported by the team leads and I really appreciate their attentiveness and team quickly understood how our platform worked and now delivers great customer service all around.